KNOWLEDGE BASE & SUPPORT

Frequently Asked Questions

Everything you need to know about loading GPX navigation files, pass accessibility, PRO membership features, and road suggestions.

GPX NAVIGATION & OFFLINE USE3 questions

A track is an exact, breadcrumb-style recording of geographic coordinates that displays the precise line of the road without any recalculation, guaranteeing that your satnav shows the exact roads intended. A route contains structured waypoints and shaping points that allow your navigation system to calculate live turn-by-turn guidance and recalculate if you deviate, without forcing you to stop at unnecessary intermediate destinations.

ROAD CONDITIONS & SAFETY2 questions

SCENIC RIDER PRO & SUBSCRIPTION BILLING3 questions

COMMUNITY & BESPOKE SERVICES2 questions

SAFETY REMINDER

Alpine and mountain driving involves inherent hazards. Check current local pass statuses and weather prior to departure.

Read full Safety Disclaimer →

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Need assistance with a specific GPX route, vehicle compatibility, or booking our Travel Designer service? Our team is here to help.

Frequently Asked Questions

What is the difference between a Track and a Route in the GPX files?

How do I load Scenic Rider GPX files into my navigation device or app?

Can I use Scenic Rider offline while riding in remote mountain areas?

How can I verify whether an alpine or mountain pass is open before setting off?

Are the mapped passes and routes suitable for beginners and all vehicle types?

What additional benefits do I receive with Scenic Rider PRO?

How does billing work for Scenic Rider PRO and how can I cancel?

What happens to my logbook history and badges if I cancel PRO?

How do I suggest a road or submit my own footage for the community map?

What is the Travel Designer bespoke service?

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